TERMS & CONDITIONS
LSI Workshop end user agreement
Effective: June 1, 2025
OVERVIEW
Welcome to LSI Workshop! These Terms and Conditions (“Terms”) outline the rules and expectations for joining our mentorship programs, and for purchasing, using, downloading or accessing our products, services, courses or programs (collectively the “Products” or "Services") through our website(s) or third party sellers. These Terms constitute an End User Agreement (the “Agreement”). Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. By purchasing our Products or participating in any of our Programs, you are entering into a legally binding Agreement with Laura Stein Interiors, Inc. (operating as LSI Workshop), based on these Terms. You must indicate your agreement with these terms in order to purchase, use, access or retain any of our Products.
The terms “we”, “us” and “our” refer to LSI Workshop. LSI Workshop operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
LSI Workshop is a brand of Laura Stein Interiors, Inc., a business based in Ontario, Canada. We offer mentorship programs, courses, digital resources, and consulting services for interior decorators and designers. You can contact us at: connect@lsiworkshop.com
LSI Workshop is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. LSI Workshop reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until LSI Workshop confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as LSI Workshop may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Due to the digital nature of our products we do not offer refunds.
You represent and warrant that your purchases are for your own personal or business use and not for commercial resale or distribution.
SECTION 4 - PRICES AND BILLING
- All prices are subject to applicable taxes.
- Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
- Prices, discounts and promotions are subject to change without notice. You are required to pay the price listed on the sales page at the time of purchase, unless special discounts or offers are active at the time of purchase. No other previous or future pricing will be honoured.
- Payment is due at checkout unless a payment plan is offered.
- We accept major credit cards and other secure payment methods via our Shopify or Kajabi e-commerce checkout.
- You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
- Prices posted in our online stores may be different from prices offered in other online location. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
If you are on a payment plan:
- You must complete all payments even if you choose not to complete the program. Your credit card will be automatically charged according to the payment plan.
- Failed payments will result in paused access until your account is brought up to date.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - INTELLECTUAL PROPERTY & PRODUCT OWNERSHIP
All Products, including but not limited to templates, videos, worksheets, recordings, digital content, written content, course materials and all other program materials, are owned by LSI Workshop and are protected by Canadian, U.S. and foreign patent, copyright and other intellectual property laws.
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by LSI Workshop, its affiliates or licensors and are protected by Canadian, U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to download and use the Products and Services as intended for your personal business use only. You must not reproduce, distribute, share, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the Products or the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of LSI Workshop, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state or provincial intellectual property laws. All rights not expressly granted herein are reserved by LSI Workshop.
LSI Workshop’s names, logos, product and service names, designs, and slogans are trademarks of LSI Workshop or its affiliates or licensors. You must not use such trademarks without the prior written permission of LSI Workshop. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 6 - LICENSE
In consideration of the purchase price, LSI Workshop grants you a limited, revocable, non-exclusive license to use the Products and Services in the manner described on our website(s), and solely for your own internal design business purposes, on the condition of, and so long as you comply with, all the terms and conditions of this Agreement. All such rights are non-assignable, non-transferable and non-sub-licensable. You may not use the Products or any element of the Products other than as intended. You may not sell or share any Product or the license to use the Product.
SECTION 7 - ELIGIBILITY
To participate in our mentorship programs and courses or purchase from our website(s), you must:
- Be at least 18 years of age.
- Provide accurate and complete information.
- Use the Products for your own personal or design business purposes only—not for resale or distribution in any way.
Participants in our mentorship programs are selected through an application process. You will be invited to register and pay for the program if your application is accepted and there is space in the program. Applicants who are not accepted my reapply at any time. There is no fee for submitting an application. LSI Workshop makes no guarantees or warranties that any submitted applications will be accepted. We will not be liable for losses or damages resulting from denial of admittance into our programs.
SECTION 8 - YOUR RESPONSIBILITIES
By enrolling in our mentorship programs or classes, you agree to:
- Show up for live calls (if applicable) on time and ready to participate.
- Respect our team, guest speakers, and other participants.
- Use the materials for your own learning and growth. Reselling, copying, or repurposing is prohibited.
If your behaviour is disruptive or harmful, or your breach this Agreement in any other way, we reserve the right to immediately remove you from the program without a refund or other compensation.
SECTION 9 - PROGRAM & PRODUCT DETAILS AND ACCESS
- Our mentorship programs, courses and classes are delivered digitally, via live calls, recordings, downloadable PDFs, or other online materials.
- Our templates and other digital products are delivered via downloadable PDFs and links.
- You’ll receive access to the products, materials and sessions as outlined on the sales page at the time of purchase.
- Access to all products, materials, information and recordings is for your individual use only and must not be shared, copied, resold or otherwise distributed.
- Any design work, drawings, presentations, process documents, materials or other information shared by other members of the mentorship group must be treated as confidential. Any access granted is for your individual use only and must not be duplicated, shared or disseminated in any way.
SECTION 10 - REFUND POLICY
Due to the digital and time-based nature of our offerings, all sales are final and non-refundable, unless otherwise stated in writing at the time of purchase.
If a program is cancelled by us, you will receive a full or pro-rated refund depending on the time of cancellation, or the option to transfer your payment to a future offering.
SECTION 11 - TECHNOLOGY REQUIREMENTS
You are responsible for having the internet access and tools (such as Zoom and a PDF viewer) needed to access Products, program materials and attend virtual sessions.
Usage of our template products requires you to have an account with Canva and/or Google. You are solely responsible for acquiring, maintaining and paying for those or any other third party applications or accounts required to use our Products.
We are not responsible for any technical issues caused by you or third party applications that prevent your access, usage or participation.
SECTION 12 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 13 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 14 - RELATIONSHIP WITH SHOPIFY
LSI Workshop is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with LSI Workshop. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and LSI Workshop, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with LSI Workshop.
SECTION 15 - PRIVACY POLICY
We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy and Ontario’s privacy laws, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
We will never sell your information. By enrolling in our programs you agree to receive relevant emails about the program and your account. You may unsubscribe from marketing messages at any time.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 16 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 18 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm LSI Workshop, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 18 - TERMINATION
We reserve the right to terminate this Agreement or your access to the Services (or any part thereof) in whole or in part with or without notice if you materially breach or otherwise materially fail to comply with any provision of this Agreement, and you will remain liable for all amounts due up to and including the date of termination.
You may terminate the grant of rights to use the software or the provision of services by ceasing use of same. Upon any termination of this Agreement: (i) any and all rights granted to you under this Agreement shall immediately cease; and (ii) you shall cease all usage of the Product(s).
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 19 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
We do not guarantee specific outcomes from use of our Products (e.g. income increases or client growth), as results depend on your effort, application, and business circumstances.
Our programs are for educational purposes only and do not constitute legal, financial, or professional advice.
To the maximum extent permitted by applicable law, we disclaim without limitation, all representations, warranties, terms and conditions, express or implied, of merchantability, durability, fitness for a particular purpose, non-infringement, title. We cannot and do not represent, warrant or covenant that:
(a) any of the Products will meet your specific business or other requirements;
(b) the Products will operate or be provided without interruption;
(c) the Products, which includes any third party software and/or other elements, will be error-free, virus-free or that the results obtained from their use will be accurate, reliable or current
(d) any errors in the products can be corrected or found in order to be corrected.
EXCEPT AS EXPRESSLY STATED BY LSI WORKSHOP, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 20 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL LSI WORKSHOP, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, LOSS OF BUSINESS INFORMATION, FAILURE TO REALIZE PROFITS OR SAVINGS, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES OR LOSSES, WHETHER FORESEEN OR UNFORESEEN, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 21 - INDEMNIFICATION
Unless prohibited by applicable law, you shall indemnify and hold harmless LSI Workshop, Laura Stein Interiors, Inc., Shopify, and it's agents, partners, officers, directors, employees, suppliers, service providers, distributors, successors, licensors, or assigns (each an “indemnified party”), from and against any and all damages, liabilities, costs, losses and expenses (including reasonable legal costs and fees) arising from or related to (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) any claim, demand, complaint or action by a third party arising out of or incident to your actions or failure to act under or related to this agreement, or (3) your access to and use of the Services.
SECTION 22 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 23 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
This Agreement constitutes the entire and exclusive agreement between you and us with respect to the subject matter of this Agreement and cancels and supersedes any prior understandings and agreements between the parties hereto with respect thereto. There are no representations, warranties, terms, conditions, undertakings or collateral agreements, express, implied or statutory, between you and us, oral or written other than as expressly set forth in this Agreement and any terms expressly incorporated herein by reference (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 24 - ASSIGNMENT
This Agreement and any rights granted to you under this Agreement may not be transferred or assigned by you, in whole or in part, whether voluntarily, by operation of law, or otherwise, without our prior written consent and any such attempted assignment or transfer shall be null and void, except that you may assign this Agreement in its entirety to a purchaser of all or substantially all of your assets or business or in connection with a merger, amalgamation, reorganization or similar transaction without consent and upon written notice to us. Subject to the foregoing, this Agreement will enure to the benefit of and be binding upon the respective successors and permitted assigns of you and us.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 25 - GOVERNING LAW
This Agreement will be governed by and construed under the laws of the Province of Ontario without giving effect to its conflict of laws principles and without reference to the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Each party hereby irrevocably attorns and agrees to the exclusive jurisdiction of the provincial and federal courts of the Province of Ontario for any claim related to this Agreement or the Products and agrees not to bring any action, claim, suit or proceeding against the other party, its affiliates or agents (or any officer, director, or employee thereof) other than in such courts.
SECTION 26 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 27 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 28 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at connect@lsiworkshop.com.
Our contact information is posted below:
LSI Workshop/Laura Stein Interiors, Inc.
3230 Yonge Street #4155
Toronto ON M4N3P6
Canada
Business number/HST: 827856311 RT0001